Director of Food & Beverage

Canopy by Hilton West Palm Beach Downtown | Full-Time | Salaried, Exempt

Position Summary

Ready to run the F&B program that makes guests say, “We’re coming back for this”? As Director of Food & Beverage, you’ll lead the vision, culture, and results behind every plate, pour, and moment at our lifestyle boutique hotel in the heart of Downtown West Palm Beach.

You’ll own the full F&B experience, including The Radical, in-room dining, and events. You’ll build a team that brings local flavor and genuine hospitality to every shift, and you’ll shape a program that connects our guests with the community.

Key Responsibilities

Lead the Experience

• Set the vision for a locally inspired, guest-focused F&B program that reflects Canopy’s vibrant, modern identity
• Deliver service and quality standards that drive strong guest satisfaction scores and repeat business
• Partner with the Executive Chef on menu development, seasonal features, and local sourcing

Drive Results

• Own the F&B budget, forecasting, and P&L, and deliver revenue and profitability goals
• Manage labor, food, and beverage costs through smart scheduling, inventory control, and purchasing
• Identify new revenue opportunities, including events, promotions, partnerships, and local programming

Build and Develop Your Team

• Recruit, train, coach, and retain a high-performing team of managers and associates
• Lead consistent pre-shift briefings and keep standards visible on the floor
• Hold managers accountable for scheduling, timekeeping accuracy, and performance expectations
• Create a positive, inclusive culture where team members feel recognized and supported

Operate with Excellence

• Ensure compliance with Hilton brand standards, food safety and sanitation, and liquor licensing and responsible service laws
• Partner with Sales, Front Office, and Engineering to deliver seamless events and guest experiences
• Respond to guest feedback quickly and turn it into lasting improvements

Connect with the Community

• Build relationships with local farmers, vendors, artists, and neighborhood partners
• Represent Canopy as a gathering place for locals and travelers alike

Qualifications

Qualifications

Required

• 3+ years of progressive leadership experience in hotel or restaurant F&B operations
• Working knowledge of P&L management, cost control, and inventory systems
• Strong leadership, communication, and team-development skills
• Food safety and responsible alcohol service knowledge (certifications required or obtained upon hire)
• Flexibility to work evenings, weekends, and holidays as business needs require
• Ability to stand, walk, and lift up to 25 lbs. throughout a shift

Preferred

• Experience in a lifestyle, boutique, or select-service hotel
• Experience with a multi-outlet or beverage-forward concept
• Hospitality or culinary degree, or equivalent experience
• Familiarity with Hilton brand standards and hotel systems

We value potential. If you have the skills and drive but your background looks a little different, we’d still love to hear from you.

What We’re Looking For

• A service-first mindset. You treat every guest and every teammate like they matter, because they do.
• High energy. You thrive in a fast-paced, dynamic environment and keep the vibe positive.
• A coach, not just a boss. You grow people and celebrate their wins.
• Business-minded creativity. You can dream up a great concept and also run the numbers behind it.
• Adaptability. You stay calm and solution-focused when things change.
• Local pride. You love a great neighborhood story and know how to tell it through food and drink.

Why Join Us

Be part of something fresh. Canopy is Hilton’s lifestyle brand, with a locally inspired, design-forward feel. We’re a boutique hotel with big personality, and your F&B program will be a signature part of it.

Grow with us.

• Real leadership impact and visibility within a growing hospitality portfolio
• Career mobility across Hilton brands and properties worldwide
• Ongoing training and development

Love where you work.

• A collaborative, supportive team culture
• A lively downtown West Palm Beach location near dining, arts, and the waterfront
• Recognition programs that celebrate great work

Hilton Worldwide benefits include:

• Health insurance
• Life insurance
• Disability insurance
• 401(k)
• Paid time off
• Employee assistance program
• Room discounts
• Employee F&B discounts

Driftwood Hotels & Management is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. Reasonable accommodations are available for qualified individuals with disabilities.