Bartender
Hilton Dallas/Southlake Town Square

1400 Plaza Place

Southlake, TX 76092

Hotel with 248 Rooms
Managed By Driftwood Hospitality Management
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Hilton Dallas/Southlake Town Square
Southlake, TX

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Compensation: $9.00 per hour

JOB SUMMARY

The Hilton Southlake Town Squareis proud to be one of Hilton’s most prestigious properties in North America, consistently ranking in the top 10% for guest service and overall cleanliness. As a Connie Award-winning hotel, we offer 248 beautifully appointed guest rooms and over 28,000 square feet of flexible meeting space, all overlooking the vibrant Southlake Town Square. At Hilton Southlake, we also take care of our team. Enjoy employee discountsat Hilton Hotels & Resorts, a Quarterly Team Member Celebration, and our Employee of the Quarter Program. Plus, we offer complimentary mealsand a fun, supportive work environment.

Join us and be a part of something truly special!

ESSENTIAL JOB FUNCTIONS

The Henley Bartender plays a vital role in delivering an elevated guest experience by serving beverages and food in a friendly, courteous, and timely manner. This position is responsible for preparing drinks for both bar patrons and servers, maintaining a clean and organized bar, and accurately handling cashiering duties. The ideal candidate demonstrates strong product knowledge, exceptional hospitality, and the ability to multitask in a fast-paced environment.This description is a summary of primary responsibilities and qualifications. It is not intended to include all duties or qualifications that may be required now or in the future. Hilton Southlake operates 24 hours a day, 7 days a week, and operational demands may require variations in shift days, starting times, and hours worked per week.

  • Greets guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes and presents drinks using standard ingredient recipes and practicing prudent portion control.
  • Maintains proper and adequate set-up of the bar daily. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet.
  • Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to ensure product quality.
  • Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and ensures vouchers are properly executed, to balance all moneys.
  • Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank.
  • Responsible for answering bar phone within three rings and correctly and courteously take room service orders. Inputs orders into a register at the point of sale and creates a check for each guest and personnel guests, including those served by other beverage servers, to maintain accountability of all beverages served.
  • Performs general cleaning tasks using standard hotel cleaning products as assigned by your supervisor to adhere to health standards.
  • Adheres to all company policies and procedures.
  • Follows safety and security procedures and rules.
  • Knows department fire prevention and emergency procedures.
  • Utilizes protective equipment.
  • Reports unsafe conditions to supervisor.
  • Reports accidents, injuries, near-misses, property damage or loss to supervisor.
  • Provides for a safe work environment by following all safety and security procedures and rules.
  • All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).
  • Perform any related duties as requested by supervisor/manager.
  • Assists other Beverage Personnel when need.

    KNOWLEDGE, SKILLS & ABILITIES

  • Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
  • Hold a current Food Handler Card.
  • Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages.
  • Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes.
  • Basic English language writing skills necessary for completion of requisitions, and vouchers.
  • Sufficient manual dexterity in hands to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock.
  • Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
  • Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
  • Ability to remember, recite and promote the variety of menu items.
  • Ability to operate beverage equipment, e.g., coffee maker.

    PHYSICAL DEMANDS

  • Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
  • Lifting Thirty (30) pounds maximum.
  • Constant standing & walking required
  • Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

    Benefits

    • 401(k)
    • Dental insurance
    • Disability insurance
    • Employee assistance program
    • Flexible spending account
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance
    • Room Discounts
    • Employee Food and Beverage Discounts

    EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

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    Hilton Dallas/Southlake Town Square

    Hotel with 248 Rooms

    Southlake Town Square right on your doorstep

    Our hotel is next to Southlake Town Square which has over 200 premium stores as well as dining and entertainment. Legoland, SEA LIFE Grapevine Aquarium, and DFW International Airport are within six miles. Dallas and Arlington can be reached in 30 minutes. We offer an outdoor pool, fitness center and restaurant.