Housekeeping Supervisor

Sheraton Salt Lake City Hotel
Salt Lake City, UT

Compensation: $18.00 per hour

Why Work With Us?

Competitive Benefits Package: Enjoy peace of mind with our comprehensive benefits, including health, dental, vision, STD/LTD, and life insurance coverage available for all full-time employees. Two weeks vacation and 401k match after one year of employment.

Travel Incentives: Take advantage of discounted room rates at all Marriott hotels internationally, as well as the Driftwood Hospitality portfolio.

Delicious Perks: We offer a complimentary hot meal during your shift, along with a 20% discount at our on-property Starbucks!

Job Summary

To supervise, direct, assist, and assure the completion of housekeeping tasks assigned to Room Attendants, Lobby Attendants and Housepersons in guest rooms, corridors and public spaces to maintain Driftwoods high standards of cleanliness.

Essential Job Functions

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

  • Visually inspect VIP rooms, guest rooms and corridors for cleanliness and appearance.
  • Train and monitor performance of room attendants and housepersons. Provide organization, instruction, guidance, communication, counseling, as well as exercise good judgment. Ensure all jobs are completed within the shift.
  • Ensure that both carts and linen/supply closets are kept clean, neat, and stocked according to departmental guidelines. Upon inspection of VIP rooms, make certain all VIP supplies are in place.
  • Report all maintenance deficiencies in guest rooms and corridors.
  • Expedite special guest requests, such as extra towels, blankets or pillows.
  • Check all vacant/ready/stay over rooms daily.
  • Check out of order rooms daily.
  • Identify showrooms for Sales Department.
  • Turn in all lost and found items and all guest room keys.
  • Adhere to all company policies and procedures.
  • Follow safety and security procedures and rules.
  • Know department fire prevention and emergency procedures.
  • Utilize protective equipment.
  • Report unsafe conditions to management.
  • Report accidents, injuries, near-misses, property damage or loss to management.
  • Provide a safe work environment by following all safety and security procedures and rules.
  • Ensure all team members maintain a neat, clean, and well-groomed appearance. (Specific standards outlined in team member handbook).
  • Perform any related duties as requested by management.
  • Assist other Housekeeping Personnel when needed.

    Knowledge, Skills & Abilities

  • Any combination of education and experience that provides the required knowledge, skills, and abilities. High School education preferred.
  • Minimum six months supervisory experience or one year of comparable housekeeping experience is acceptable.
  • Ability to read and write basic English to complete forms such as a room status report.
  • Ability to provide clear direction, instruction, and guidance to subordinates.
  • Ability to organize and prioritize work and meet deadlines.
  • Ability to exercise judgment and implement control over the performance of subordinates.
  • Ability to provide information and answer hotel guest and colleague questions.
  • Time management skills.

    Physical Demands

  • Ability to lift, reach, bend, stoop, stand and walk continuously, climb stairs, and push or pull heavy equipment
  • Pushing heavy carts.
  • Lifting fifty (50) pounds maximum.
  • Stand and walk for varying lengths of time, often long periods.
  • Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

    Benefits

    • 401(k)
    • Dental insurance
    • Disability insurance
    • Employee assistance program
    • Flexible spending account
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance
    • Room Discounts
    • Employee Food and Beverage Discounts

    EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

  • Sheraton Salt Lake City Hotel

    362 Room Hotel

    Modern Amenities in the Heart of Downtown Salt Lake City

    Centrally situated in the downtown Salt Lake City business and entertainment districts, Sheraton Salt Lake City Hotel offers modern amenities for convention, business, and leisure travelers visiting Utah. Stay at our Salt Lake City pet-friendly hotel amid some of the area's top attractions, including Temple Square, Delta Center, Utah State Capitol, City Creek Center, Red Butte Garden, Hogle Zoo, and the University of Utah. Before beginning your day, grab a coffee at our full-service Starbucks or savor distinctive fare at our hotel restaurant. Business travelers in Salt Lake City love our elevated event space, enhanced by expert planning, custom catering options, and a great location within three blocks of Salt Palace Convention Center. Cap a memorable day with a swim in our outdoor pool and a workout in our 24-hour fitness center. Our spacious hotel accommodations feature HDTVs, Wi-Fi, room service, and downtown Salt Lake City views. Turn your business or leisure trip into an unforgettable experience in Utah.