Turndown Attendant
Hotel Bourre Bonne Curio Collection

133 W Market St

Louisville, KY 40202

168 Room Hotel
Managed By Driftwood Hospitality Management

Hilton and Driftwood Travel Discounts

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Hotel Bourre Bonne Curio Collection
Louisville, KY

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Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. 

A Turndown Attendant's job is to prepare guest rooms for the evening, focusing on making the room comfortable and inviting for a night's rest. This typically involves tasks like turning down the bed linens, arranging pillows, and potentially placing amenities like chocolates or a small treat on the pillow.
Here's a more detailed breakdown of what a Turndown Attendant does:
Key Responsibilities:
  • Preparing the Bed:This is the core of the role, involving "turning down" the bed linens to reveal the bed itself.
  • Fluffing Pillows:Ensuring pillows are plump and comfortable.
  • Placing Amenities:Sometimes, attendants will place small gifts or treats, like chocolates or a small amenity, on the pillow.
  • Basic Room Tidy-Up:This might include tidying up small areas, removing used towels, or placing laundry baskets.
  • Restocking Supplies:Replenishing toiletries, towels, and other amenities in the guest room.
  • Removing Used Room Service Items:Removing trays and dishes from previous room service.
  • Visual Inspection:Checking the room for cleanliness and appearance.
  • Responding to Guest Requests:Providing information or assistance to guests.
Skills and Qualities:
  • Housekeeping Experience:Prior knowledge or experience with housekeeping is often beneficial.
  • Strong Communication Skills:Being able to interact with guests in a positive manner.
  • Ability to Work Independently:Being able to clean rooms without constant supervision.
  • Attention to Detail:Ensuring that the room is spotless and well-maintained.
  • Physical Stamina:The role can involve standing for extended periods and moving around the hotel.
In essence, the Turndown Attendant plays a vital role in ensuring guests have a comfortable and enjoyable stay by preparing their rooms for a restful night's sleep.

Benefits

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Room Discounts
  • Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

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Hotel Bourre Bonne Curio Collection

168 Room Hotel

Opening Soon April 2025

This is a 168 room property that can by found just minutes from Whiskey Row. The KFC Yum Center Arena is less than 10 minutes away on foot and the entertainment district, Fourth Street Live! The hotel will feature a steakhouse, rooftop pool, and over 5000 sq ft of meeting space.