A/R Coordinator
Crowne Plaza Springfield - Convention CTR

3000 South Dirksen Parkway

Springfield, IL 62703

288 Room Hotel
Managed By Driftwood Hospitality Management
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Crowne Plaza Springfield - Convention CTR
Springfield, IL

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Compensation: $20.00 per hour

Great Opportunity to Work at the Crowne Plaza

*$500 Sign On Bonus!!!

*Free Meal

*Health Insurance

*410 K

*Vision Insurance

*Dental Insurance

*Hotel Discounts

*Life Insurance

*Paid Time Off

*Flexible Spending Account

*Short Term Disability

*Long Term Disability

Job Summary

Balance daily settlement, reviewing all direct bill information, answering phones and handling guest problems, and timely invoicing of all direct bill accounts.

Essential Job Functions

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

  • Invoice all direct bill accounts.
  • Posts all miscellaneous payments
  • Reviews and completes all credit verifications for direct bill accounts.
  • Balance credit cards.
  • Maintains an organized and accurate direct billing file.
  • Handle customer inquiries regarding billing and completes all requests for receipt copies.
  • Research chargebacks, billing disputes, partial payments, etc.
  • Assist with phases of month end inventories.
  • Responsible for clerical functions related to the position.
  • Responsible for check control procedures and guest check audits.
  • Adheres to all Company policies and procedures.
  • Follows safety and security procedures and rules.
  • Knows department fire prevention and emergency procedures.
  • Utilizes protective equipment.
  • Reports unsafe conditions to supervisor.
  • Reports accidents, injuries, near-misses, property damage or loss to supervisor.
  • Provides for a safe work environment by following all safety and security procedures and rules.
  • All team members must maintain a neat, clean, and well-groomed appearance. (Specific standards outlined in team member handbook).
  • Assists other Accounting Personnel when need.
  • Perform any related duties as requested by supervisor/manager.

    Knowledge, Skills & Abilities

  • At least 1 year of related accounting experience with hotel experience preferred.
  • Knowledge of accounting operations to include all aspects such as accounts payable, general cashiering, etc.
  • Basic mathematical skills and ability to operate a 10-key by touch.
  • Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions.
  • Ability to access and accurately input information using a moderately complex computer.
  • Ability to read, write and speak English sufficient to understand and communicate with employees and guests. Must have excellent telephone etiquette skills.
  • Hearing and visual ability to observe and detect signs of emergency situations.
  • Considerable knowledge of Microsoft Windows, MS Word, and MS Excel.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to work independently and as part of a team.
  • Ability to maintain moderately complex records and ensure their confidentiality.
  • Ability to work under pressure and to meet deadlines.

    Physical Demands

  • Lifting up to 20 pounds maximum.
  • Occasional twisting, bending, stooping, reaching, standing, and walking.
  • 90% sitting / 10% walking
  • Frequent talking, hearing, seeing, and smiling.
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    Crowne Plaza Springfield - Convention CTR

    288 Room Hotel

    Take a break along the historic route 66

    Great Hotel & Convention Center on Famous Route 66!

    TheCrowne Plaza Springfield – Convention Center is conveniently located on I-55 & I-72, better known as Historic Route 66.  Near the University of Illinois Springfield, our hotel is perfect for those coming in to visit the school or catch a game at one of the nearby sports complexes.

    With a short drive to Downtown Springfield, history buffs will enjoy a visit to the Lincoln Home National Historic Site and the Abraham Lincoln Presidential Library and Museum.  Other nearby attractions include Knight’s Action Park and the Illinois State Fairgrounds.

    Our accommodations also offer Free Wi-Fi, parking, and always open business center.  Maintain your workout routine at our 24-hour fitness center, go for a swim in our 14th floor indoor pool, or relax in our hot tub and dry sauna.  Each room is equipped with a mini-refrigerator, Keurig, and 43” TV.