Responsible for cleaning and maintaining the public areas, public bathrooms, lobby and back of the house areas such as employee bathrooms, locker rooms, pool and fitness center, according to company procedures and at a level that meets or exceeds company standards.
Prepares all event documentation and coordinates with group sales and/or catering sales, hotel departments, and customer to ensure consistent, high-level service throughout pre-event, event, and post event phases of hotel events. Ensures all hotel events have a seamless turnover from sales to service back to sales. Establishes opportunities to maximize revenue opportunities by upselling and offering enhancements to create outstanding events. Plan, organize, and manage the in-house details for all group and convention bookings (i.e., guest rooms, menus, set-up, etc.) Participate in negotiating meetings/functions, rooms, rates, and all related requirements. Ensure maximization of room and meeting space, revenues, and profits while delivering a quality product. Report and critique all activities to the Director of Convention Services or Director of Sales. Enliven the Brand Standards within the Department and the hotel. Support all Corporate and hotel initiatives as needed.
Responsible for assisting with the set up and breakdown of the event space and serving food and/or beverages in a friendly, courteous, and professional manner according to the hotel’s high standards of quality.
The purpose of the Food & Beverage Assistant Manager is to oversee, control and administer all Food & Beverage outlets maintaining and exceeding property Brand Standards and service levels in each outlet and special events.
The Director of Food & Beverage is responsible for managing the direction and organization of all activities and services of the Food & Beverage Division and to ensure that all the outlets and events operate successfully, in accordance with the standard of the hotel. Fostering a dynamic atmosphere and a rewarding experience for both guests and Team Members is paramount, while delivering profitable results to owners and investors.