Room Attendant

The Westin Tysons Corner
Falls Church, VA

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Job Summary

Responsible for cleaning and maintaining the guest rooms areas according to company procedures and at a level that meets or exceeds company standards.

Essential Job Functions

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

  • Stocks housekeeping bag to ensure that enough cleaning needs, equipment, and amenities are available to properly clean each room.
  • Observes knocking procedures upon entering a guest room.
  • Cleans the guest rooms assigned. Ensures the amenities are stocked for each cleaned room. Completes entire housekeeping checklist.
  • Accurately marks clean rooms to supervisor for inspection.
  • Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc.
  • Secures guest room doors upon exiting the room.
  • Keeps the corridors and service area neat at all times.
  • Turns in all lost and found items and all guest room keys.
  • Adheres to all company policies and procedures.
  • Follows safety and security procedures and rules.
  • Knows department fire prevention and emergency procedures.
  • Utilizes protective equipment.
  • Reports unsafe conditions to management.
  • Reports accidents, injuries, near-misses, property damage or loss to management.
  • Provides for a safe work environment by following all safety and security procedures and rules.
  • All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).
  • Perform any related duties as requested by management.
  • Assists other Housekeeping Personnel when needed.

    Knowledge, Skills & Abilities

  • Bend and reach to dust, clean, and make beds and bathroom.
  • Stand and walk for varying lengths of time, often long periods.
  • Communication with guest and fellow co-workers throughout the day.
  • Visually inspect rooms for cleanliness and guest belongings that have been left behind.
  • Use written communication skills to mark completed rooms on daily paperwork.
  • Move fingers, arms and hands quickly and easily to perform cleaning duties.

    Physical Demands

  • Lifting fifty (50) pounds maximum.
  • Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.
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    The Westin Tysons Corner

    405 Room Hotel

    Welcome to our hotel in Falls Church, VA

    Discover the renovated rooms at The Westin Tysons Corner, offering you a fresh and relaxing urban atmosphere near Washington DC. Feel at ease in our refreshed hotel in Tysons Corner, including newly redesigned rooms, an updated hotel lobby and an additional 4,900 square feet of new event space, including an elegant outdoor venue. Find our Tysons Corner hotel close to several Fortune 500 companies that call Tysons Corner home, as well as near the Tysons Corner Center and Galleria shopping malls. Explore the area's dining and local attractions from our hotel's convenient location, just 12 miles from downtown Washington, DC. Break records in our new Westin WORKOUT Fitness Studio, featuring Peloton bikes with live studio cycling classes led by world-class instructors. Retreat to one of our 407 renovated hotel rooms and suites, featuring the Westin Heavenly Bed, ergonomic work chairs, 55-inch HDTVs and wireless internet. Rise and meet the day refreshed at our beautiful Tysons Corner pet friendly hotel.