Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

Hilton Dallas/Southlake Town Square is proud to be recognized as one of Hilton’s premier properties in North America, consistently ranking in the top 10% for guest service and overall cleanliness. As a prestigious Connie Award-winning hotel, we feature 248 beautifully appointed guest rooms and more than 28,000 square feet of flexible meeting space overlooking the vibrant Southlake Town Square.

At Hilton Southlake, we believe exceptional hospitality starts with an exceptional team. That’s why we foster a workplace culture built on recognition, connection, and shared success. Team members enjoy valuable perks including employee discounts at Hilton Hotels & Resorts, complimentary daily meals for AM and PM shifts, quarterly team celebrations, and a supportive environment where every contribution matters.

Team Member Experience at Hilton Southlake

Complimentary Meals All AM and PM shift team members enjoy free, freshly prepared lunches daily—because delivering great service begins with feeling valued and cared for.

Quarterly Team Rallies Each quarter, our team comes together to celebrate achievements, share updates, and build momentum through engaging rally-style events that strengthen collaboration and team spirit.

Employee Recognition We proudly recognize outstanding performance through awards, shout-outs, and recognition programs that celebrate team members who consistently go above and beyond. Your hard work is seen, appreciated, and rewarded.

Monthly Family Breakfasts Once a month, we gather for a welcoming family-style breakfast that gives our team an opportunity to connect, recharge, and enjoy hospitality from the other side of the experience—Hilton style.

Join Hilton Southlake and become part of a team that takes pride in delivering excellence while creating a positive, rewarding experience for every team member.

Job Summary

We are seeking a dependable and energetic Banquet Houseperson to support the successful setup, execution, and breakdown of banquet and event functions. This role is essential in creating exceptional guest experiences by ensuring event spaces are clean, organized, and prepared according to event specifications. The ideal candidate is team-oriented, detail-focused, and able to work in a fast-paced hospitality environment.

ESSENTIAL JOB FUNCTIONS

• Set up banquet rooms according to event orders, including tables, chairs, linens, staging, dance floors, and audiovisual equipment.
• Break down and reset banquet spaces after events in a timely and efficient manner.
• Assist banquet servers and management with event operations as needed.
• Maintain cleanliness and organization of banquet rooms, storage areas, and service stations.
• Transport tables, chairs, equipment, and supplies safely throughout the property.
• Ensure all function rooms meet hotel standards for appearance and cleanliness.
• Respond promptly to guest and event team requests.
• Follow all safety, sanitation, and company policies and procedures.
• Report maintenance issues or damaged equipment to management.
• Assist with special event setups and room changes as business needs require.

Qualifications

Qualifications

KNOWLEDGE, SKILLS & ABILITIES

• Previous hospitality, banquet, or event setup experience preferred but not required.
• Ability to lift, push, pull, and carry up to 50 pounds regularly.
• Ability to stand, walk, bend, and perform physical tasks for extended periods.
• Strong attention to detail and organizational skills.
• Excellent teamwork and communication skills.
• Flexible schedule, including evenings, weekends, and holidays.
• Positive attitude and commitment to providing outstanding guest service.

PHYSICAL DEMANDS

• Frequently lift, move, and arrange banquet furniture and equipment.
• Stand and walk for extended periods.
• Work indoors and occasionally outdoors depending on event needs.
• Perform repetitive bending, stooping, reaching, and lifting.

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room Discounts
• Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.