Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

JOB SUMMARY

This description is a summary of primary responsibilities and qualifications.  The job description is not intended to include all duties or qualifications that may be required now or in the future.  The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Conduct self in a friendly and positive manner during all guest encounters.
• Set up tables, chairs, dance floors and conference equipment in the banquet rooms as needed per guest request and/or banquet request order.
• Review banquet request orders for the day to ensure all the guest needs are understood and achieved in a timely manner.
• Ensure all meetings have ice water stations, unless otherwise requested by guests.
• Makes coffee and fills fruit juice and water dispensers as required.
• Replaces soiled linens and sets tables with silverware and glassware.
• Ensure guest needs and requests are responded to in a timely manner.Vacuum carpet between meetings.
• All set-ups are to include clean linen, glassware, silverware and china.
• Check meetings throughout the day and at meeting breaks.
• Perform the breakdown of meeting rooms and return all equipment not needed to the reset room to its proper storage place.
• Wipe table tops and chairs with damp cloth.\
• Responsible for working in a safe and conscientious manner. Adhere to all safety policies and procedures.
• Complete end of shift duties as assigned.

Qualifications

• Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Hold a current Food Handler Card.
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings and service ware.
• Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
• Ability to remember, recite and promote the variety of menu items.
• Ability to operate beverage equipment, e.g., coffee maker.

• Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.  
• Lifting Fifty (30) pounds maximum.
• Constant standing & walking required.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.          

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room Discounts
• Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.