Position Summary

The Night Auditor is responsible for overseeing hotel operations during overnight hours, balancing and closing daily financial transactions, and providing exceptional guest service at the front desk. This role combines front desk responsibilities with accounting and reporting functions to ensure an accurate transition between business days. Currently schedule would be Monday, Tuesday, and Wednesday; however, subject to change based upon Hotel's business levels.

Key Responsibilities

Guest Services

• Greet, check in, and check out guests in a courteous and professional manner

• Address guest inquiries, concerns, and service requests promptly

• Handle late arrivals, early departures, and room changes

• Ensure guest security and safety during overnight hours

Night Audit & Accounting

• Balance and reconcile daily revenue, cash, credit cards, and room charges

• Complete end-of-day procedures and close the hotel’s financial systems

• Prepare and distribute daily audit reports for management

• Identify and resolve discrepancies in accounts or transactions

• Ensure compliance with internal accounting controls and procedures

Operational Oversight

• Monitor hotel activity overnight and act as the manager on duty

• Coordinate with housekeeping, maintenance, and security as needed

• Respond to emergencies and follow established safety protocols

• Ensure front desk and lobby areas remain clean, organized, and presentable

Qualifications

Required

• High school diploma or equivalent

• Previous hotel front desk, night audit, or hospitality experience preferred

• Basic accounting or cash-handling experience

• Proficiency with hotel property management systems (PMS)

• Strong attention to detail and numerical accuracy

• Ability to work independently and remain alert overnight

Preferred

• Prior night audit experience

• Experience in full-service or upscale hotel environments

• Familiarity with POS systems and reporting tools

Skills & Competencies

• Excellent customer service and communication skills

• Strong problem-solving and decision-making abilities

• Dependability and integrity

• Ability to multitask and manage time effectively

• Professional demeanor and appearance

Physical & Work Requirements

• Ability to stand for extended periods

• Ability to lift up to 25 lbs occasionally

• Willingness to work overnight shifts, weekends, and holidays

Compensation & Benefits

• Competitive hourly pay

• Employee travel discounts

• Health, dental, and vision benefits (where applicable)

• Parking program

• Provided meals