Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

Join Our Team at San Diego Marriott Mission Valley: Where Excellence Meets Hospitality!

At the San Diego Marriott Mission Valley, we take pride in creating a workplace that not only values exceptional service but also fosters a vibrant and inclusive community. We believe in attracting the best talent and providing them with an environment that encourages growth, collaboration, and personal well-being.

Why Work With Us?

Competitive Benefits Package: Enjoy the peace of mind with our comprehensive benefits, including a generous 401k match, health, dental, and vision coverage at competitive costs. We prioritize your overall well-being, ensuring you have the support you need.

Delicious Perks: As part of our commitment to your satisfaction, we offer a complimentary hot meal during your shift. Savor the flavors of our culinary expertise while you contribute to our guests' memorable experiences.

Convenient Amenities: Forget the stress of finding parking - our team members enjoy free parking on-site. Additionally, take advantage of discounted room rates at all Marriott hotels internationally, allowing you to explore new destinations and create lasting memories.

Investing in Your Future: Join us at San Diego Marriott Mission Valley, where we prioritize promoting from within and offer continuous professional growth opportunities. Your success is our success, and together, let's build a legacy of excellence.

What Sets Us Apart?

Our commitment to excellence extends beyond our service to guests; it encompasses our dedication to creating a positive and rewarding work environment for our team. We believe in recognizing and celebrating the unique talents and contributions each team member brings.

This description is a summary of primary responsibilities and qualifications.  The job description is not intended to include all duties or qualifications that may be required now or in the future.  The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Troubleshoots and repairs malfunction in mechanical or electrical systems (e.g., HVAC, plumbing) and other equipment throughout the hotel.
• Performs preventative maintenance assignments on a schedule basis (e.g., “room care”).
• Services the hotel’s pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
• Maintains the building exterior and “curb appeal” (e.g., lawn care, painting, and gardening).
• Conducts regular security patrols of the entire property, including guest floors, parking heart-of-house areas, and perimeter doors to ensure they are locked and secure.
• Acts as the primary emergency responder for overnight incidents, including noise complaints, guest disputes, or medical emergencies, following established de-escalation protocols.
• Manages access control by verifying the identity of individuals entering the property after hours and ensuring only authorized personnel are in restricted areas.
• Documents all shift activity in a detailed security log, including unusual occurrences, maintenance issues found during patrols, and any interactions with local law enforcement or emergency services.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to supervisor.
• Reports accidents, injuries, near-misses, property damage or loss to supervisor.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
• Assists other Engineering, Front Office and Security Personnel when needed.
• Perform any related duties as requested by supervisor/manager.

Qualifications

The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable

• Knowledge of all maintenance trades, including basic electrical, plumbing, mechanical and carpentry.
• Basic mechanical aptitude for operation and repair of hotel equipment
• Must be able to recognize potential safety hazards and security problems in the hotel and act upon each accordingly.
• Be willing and able to comply with hotel policies and procedures including appearance and grooming, safety, security, key control and emergency procedures.
• Be skilled in several areas such as HVAC, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping.
• Thorough knowledge of the layout of the building, sleeping and function rooms, emergency exits, and security camera blind spots.
• Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment.
• Skill in the use of basic hand and electric tools and familiarity with parts and materials is required.
• Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
• Ability to listen effectively, speak, read and write English clearly, as there will be interaction with guests and other team members.
• Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient while maintaining a pleasant cheerful demeanor.
• Ability to follow written and or verbal instructions.

• Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift.
• Must be able to work in hot, cold and wet conditions and be able to stoop, kneel, crawl and climb on all types of surfaces.
• Hearing and visual ability to observe and detect signs of emergency situations.
• Ability to climb stairs and ladders at a rapid pace, up to 30 feet in the air.
• Grasping, lifting and holding tools and having good finger dexterity is required.
• Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.
• Lifting and moving objects up to 100 pounds.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.          

Join us at San Diego Marriott Mission Valley, where your career aspirations meet endless opportunities, and where we not only meet industry standards but exceed them. Be a part of a team that is not just amazing but is committed to making your journey with us truly extraordinary.

Ready to embark on a fulfilling career journey? Apply today and discover the unparalleled experiences that await you at San Diego Marriott Mission Valley!

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room Discounts
• Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.