Sheraton Detroit Novi Hotel
21111 Haggerty Road
Novi, MI 48375
Sheraton Detroit Novi Hotel
Novi, MI
Job Details
Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
JOB SUMMARY
The Breakfast Attendant should maintain positive guest interactions while serving breakfasts to guests in a friendly and efficient manner.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
- Interact with guests.
- Setting up and maintaining the breakfast area as required by brand standards.
- Taking inventory of food, beverages and supplies needed for each day.
- Assist in ordering or purchasing food supplies.
- Preparing foods such as fresh fruit, hot food, coffee, and juices from concentrates.
- Setting up serving dishes/trays, utensils, cups, and other paper products.
- Clearing and cleaning tables as they are vacated.
- Wiping up spills.
- Restocking items consistently throughout the breakfast hours and for the next day.
- Washing serving equipment and returning to storage.
- Returning reusable food supplies to storage.
- Keeping breakfast area clean including removing trash, cleaning breakfast area and kitchen counters, cabinets and floors.
- Vacuum, mop and dust breakfast area and lobby.
- Serve customers in a friendly and helpful manner.
- Keep the breakfast counter and work area neat and clean at all times.
- Ensure the breakfast and lounge area looks neat, clean, and inviting.
- Wash glassware and utensils after each use.
- Maintain a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows, etc. if required.
- Perform physical activities such as lifting.
- Comply with all food and beverage regulations.
- Treat all guests and colleagues with kindness and respect.
- Promote a safe working environment.
- Adhere to all SOPs and LSOPs.
- Participate in meetings and team huddles as required.
- Perform Other duties as and when assigned by the hotel management.
Qualifications
KNOWLEDGE, SKILLS & ABILITIES
The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable
- Food Handler’s Certification (preferred).
- Strong written and verbal communication skills.
- Good personality and positive interpersonal skills required.
- Ability to work flexible hours.
- Restaurant experience (1 year preferred).
- Exceptional organizational skills.
PHYSICAL DEMANDS
- Ability to stand and move throughout the kitchen and dining area.
- Standing 95% of shift
- Lifting up to 30 pounds maximum.
- Occasional twisting, bending, stooping, reaching, standing, walking.
- Frequent talking, hearing, seeing, and smiling.
Benefits
- 401(k)
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Room Discounts
- Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Sheraton Detroit Novi Hotel
Hotel with 238 Rooms
Enjoy seamless travel at our stylish Novi, Michigan hotel
Transform your travels to the Detroit area at our Novi Hotel and enjoy an effortless experience at the Sheraton Detroit Novi Hotel. Spend time shopping at nearby Twelve Oaks Mall or attend an exposition or trade show at Suburban Collection Showplace. Our location just off of I-275 gives you easy access to the heart of Detroit. Begin each day at our delicious breakfast buffet, and grab a coffee before you head out of our hotel in Novi for the day. After a day spent in meetings or making memories, relax in our modern rooms offering mini refrigerators and standing adjustable height workspace. Need to burn off some extra calories? Hit the fitness center for some cardio to get your heart pumping, and stop by the indoor heated pool to swim laps. Our Novi, Michigan hotel features 17 event venues and over 20,000 square feet of event space, ideal for hosting any size gathering, from weddings and banquets to corporate meetings. Maximize every opportunity that comes your way at the Sheraton Detroit Novi Hotel.
