Housekeeping Supervisor
Holiday Inn Express & Suites Springfield

3050 South Dirksen Parkway

Springfield, IL 62703

140 Room Hotel
Managed By Driftwood Hospitality Management
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Holiday Inn Express & Suites Springfield
Springfield, IL

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Compensation: $17.00 per hour

Great Opportunity to Work at the Holiday Inn

*$500 Sign On Bonus!!!

*Free Meal

*Health Insurance

*410 K

*Vision Insurance

*Dental Insurance

*Hotel Discounts

*Life Insurance

*Paid Time Off

*Flexible Spending Account

*Short Term Disability

*Long Term Disability

Job Summary

To supervise, direct, assist, and assure the completion of housekeeping tasks assigned to Room Attendants, Lobby Attendants and Housepersons in guest rooms, corridors and public spaces to maintain Driftwoods high standards of cleanliness.

Essential Job Functions

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

  • Visually inspect VIP rooms, guest rooms and corridors for cleanliness and appearance.
  • Train and monitor performance of room attendants and housepersons. Provide organization, instruction, guidance, communication, counseling, as well as exercise good judgment. Ensure all jobs are completed within the shift.
  • Ensure that both carts and linen/supply closets are kept clean, neat, and stocked according to departmental guidelines. Upon inspection of VIP rooms, make certain all VIP supplies are in place.
  • Report all maintenance deficiencies in guest rooms and corridors.
  • Expedite special guest requests, such as extra towels, blankets or pillows.
  • Check all vacant/ready/stay over rooms daily.
  • Check out of order rooms daily.
  • Identify showrooms for Sales Department.
  • Turn in all lost and found items and all guest room keys.
  • Adhere to all company policies and procedures.
  • Follow safety and security procedures and rules.
  • Know department fire prevention and emergency procedures.
  • Utilize protective equipment.
  • Report unsafe conditions to management.
  • Report accidents, injuries, near-misses, property damage or loss to management.
  • Provide a safe work environment by following all safety and security procedures and rules.
  • Ensure all team members maintain a neat, clean, and well-groomed appearance. (Specific standards outlined in team member handbook).
  • Perform any related duties as requested by management.
  • Assist other Housekeeping Personnel when needed.

    Knowledge, Skills & Abilities

  • Any combination of education and experience that provides the required knowledge, skills, and abilities. High School education preferred.
  • Minimum six months supervisory experience or one year of comparable housekeeping experience is acceptable.
  • Ability to read and write basic English to complete forms such as a room status report.
  • Ability to provide clear direction, instruction, and guidance to subordinates.
  • Ability to organize and prioritize work and meet deadlines.
  • Ability to exercise judgment and implement control over the performance of subordinates.
  • Ability to provide information and answer hotel guest and colleague questions.
  • Time management skills.

    Physical Demands

  • Ability to lift, reach, bend, stoop, stand and walk continuously, climb stairs, and push or pull heavy equipment
  • Pushing heavy carts.
  • Lifting fifty (50) pounds maximum.
  • Stand and walk for varying lengths of time, often long periods.
  • Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.
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    Holiday Inn Express & Suites Springfield

    140 Room Hotel

    Springfield Hotel’s Locale on Route 66 and Near Lincoln Sites!

    Welcome to the Land of Lincoln, Illinois’ Capital City and home to the Holiday Inn Express & Suites Springfield. We are located on Interstate 55 & 72 and minutes from the University of Illinois Springfield. We welcome guests traveling Route 66 coming to seeAbraham Lincoln Home National Historic Site and the Abraham Lincoln Presidential Library and Museum. Other nearby attractions include Scheels shopping and Knight’s Action Park with Caribbean Water Adventure.

    Our complimentary shuttle operates a generous 3 mile radius and takes you to theUniversity of Illinois, Lincoln Land Community College, Amtrak, and Abraham Lincoln Capitol Airport. Visitors will find all the amenities they need including the Free Express Start Hot Breakfast and 24/7 market with snacks and sundries.

    With complete access to the Crowne Plaza Springfield – Convention Center hotel’s facility next door, our accommodations also offer complimentary Wi-Fi, parking, and 24-hour business center. Maintain your workout routine at our 24-hour fitness center, go for a swim in indoor pool, or relax in our hot tub and dry sauna (located on hotel complex). Each room is equipped with a microwave, mini-refrigerator, Keurig, 43” adjustable mount TV, and numerous plug outlets at desk level.