Room Attendant - Housekeeping

Candlewood Suites Miami Lakes, an IHG Hotel
Miami, FL

Job Summary

Responsible for cleaning and maintaining the guest rooms areas according to company procedures and at a level that meets or exceeds company standards.

Essential Job Functions

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

  • Stocks housekeeping bag to ensure that enough cleaning needs, equipment, and amenities are available to properly clean each room.
  • Observes knocking procedures upon entering a guest room.
  • Cleans the guest rooms assigned. Ensures the amenities are stocked for each cleaned room. Completes entire housekeeping checklist.
  • Accurately marks clean rooms to supervisor for inspection.
  • Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc.
  • Secures guest room doors upon exiting the room.
  • Keeps the corridors and service area neat at all times.
  • Turns in all lost and found items and all guest room keys.
  • Adheres to all company policies and procedures.
  • Follows safety and security procedures and rules.
  • Knows department fire prevention and emergency procedures.
  • Utilizes protective equipment.
  • Reports unsafe conditions to management.
  • Reports accidents, injuries, near-misses, property damage or loss to management.
  • Provides for a safe work environment by following all safety and security procedures and rules.
  • All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).
  • Perform any related duties as requested by management.
  • Assists other Housekeeping Personnel when needed.

    Knowledge, Skills & Abilities

  • Bend and reach to dust, clean, and make beds and bathroom.
  • Stand and walk for varying lengths of time, often long periods.
  • Communication with guest and fellow co-workers throughout the day.
  • Visually inspect rooms for cleanliness and guest belongings that have been left behind.
  • Use written communication skills to mark completed rooms on daily paperwork.
  • Move fingers, arms and hands quickly and easily to perform cleaning duties.

    Physical Demands

  • Lifting fifty (50) pounds maximum.
  • Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.

    Benefits

    • 401(k)
    • Dental insurance
    • Disability insurance
    • Employee assistance program
    • Flexible spending account
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance
    • Room Discounts
    • Employee Food and Beverage Discounts

    EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

  • Candlewood Suites Miami Lakes, an IHG Hotel

    Hotel with 94 Rooms

    Where life on the road feels more life than road.

    Candlewood Suites Miami Lakes offers all-suite extended stay accommodations. Our hotel is convenient to Opa Locka Airport (OPA) and Miami International Airport (MIA) near world-class restaurants, Premier shopping, Hard Rock Stadium, and several golf courses. Enjoy one of our many studio or two bedroom suites, all with fully-equipped kitchens, ample work space and comfortable bedding. Relax and enjoy the amenities that are ideal for short or extended-stays, including a complimentary hot breakfast daily, free high-speed Internet access, personalized voicemail, on-site business services and 24-hour staffing. A 24-hour guest laundry is also available at the hotel, Maintain your fitness routine in the hotel's exercise room or relax and unwind in the outdoor pool, or use the outdoor grill to fire up your meal.