General Manager

Hilton Appleton Paper Valley
Appleton, WI

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Job Summary

The General manager is responsible for all aspects of operations at the hotel, day-to-day staff management and guests. He / She should be an ambassador for the brand and hotel. Provide leadership and strategic planning to all departments in support of DHM service culture, maximized operations and guest satisfaction.

Essential Job Functions

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

  • Oversee all aspects of operations by exercising demonstrated knowledge and experience in all phases of hotel management, including sales and marketing, human resources, food and beverage, budget and forecast management, rooms, housekeeping, and maintenance.
  • Provide the vision, leadership, and strategy to inspire your associates to deliver exceptional service and drive financial success. You have a strong hotel management background and an obvious passion for the hospitality industry. Your passion for service is contagious and you are a natural coach that loves to build effective teams and inspires individuals to do their best.
  • Enable innovation and drive results. You execute successful sales and marketing campaigns, understand dynamic revenue management, and can drive profit to the bottom line through strong financial controls.

Knowledge, Skills & Abilities

  • Previous General Manager experience is essential.
  • F&B experience is a plus.
  • Strong and successful Owner Relations partnerships.
  • Ability to create and develop a dynamic team.
  • Local market, preferred.

Physical Demands

  • While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear.
  • The employee frequently is required to use hands to finger, handle, or feel objects, or telephone.
  • The employee must regularly lift and/or move up to 10-25 pounds and frequently lift and/or move up to 50 pounds.

Benefits

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Room Discounts
  • Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

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Hilton Appleton Paper Valley

388 Room Hotel

Ample conference space in Appleton

We’re in downtown Appleton, attached to Fox Cities Exhibition Center and across from Fox Cities Performing Arts Center. Our airport shuttle will get you to Appleton International Airport, 15 minutes away. There are over 65 bars and restaurants within walking distance, and we offer over 38,000 sq. ft. of meeting and event space.