Front Office Supervisor

Fairfield Inn & Suites Alamogordo

300 Panorama Boulevard

Alamogordo, NM 88310


Fairfield Inn & Suites Alamogordo
Alamogordo, NM

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. 

You’re the supervisor for the Front Office. You ensure that well-trained, highly motivated staff handle guests with the utmost care. Sound experience tells when to let the team fly and when to surface and guide. Under your careful watch, operations run smooth and well within budget. You have what it takes? Then we may have just the opportunity you need, as the Front Office Supervisor! 

As Front Office Supervisor, you will

  • Oversee and supervise the Front Office to ensure efficient operations and impeccable guest care, helping to achieve profit goals. Attend to guest and group special needs and solve tricky problems with confident graciousness.
  • Keep a pulse on daily revenue and expenses to minimize loss, manage expense and maximize profit.
  • Skillfully manage the Front Office staff by creating an environment where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.    
  • Act as Manager on Duty, when duty calls.

Fundamentals

A four-year college degree or equivalent education or experience is required, with two to three years’ in a related hotel company position. Discipline-specific hospitality industry and general hotel department knowledge and supervisory experience is expected. Excellent verbal and written English communication skills are required, with a second language helpful.  You must be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency. General office equipment and cash register operation knowledge is expected.

Benefits

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Room Discounts
  • Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Fairfield Inn & Suites Alamogordo

73 Room Hotel

Explore White Sands National Monument from our Fairfield Inn

Travel with confidence by checking into the Fairfield Inn & Suites by Marriott®, an Alamogordo hotel, with outstanding service to make all of your travels easy and comfortable- at an exceptional value. Great location near White Sands National Monument, NM Museum of Space History, Holloman AFB and many more. We are always ready to welcome you with amenities like thoughtfully designed guest rooms and suites that allow you to work and relax, free Wi-Fi throughout the hotel to stay connected during you stay, and fitness facilities that include a pool and exercise room. You'll find it easy to settle into our vibrant lobby, with spaces to gather, relax and work. Jump-start your day with hot and healthy breakfast choices like eggs, oatmeal, fresh fruit, yogurt and much more. At the Fairfield Inn & Suites, you will always find the courteous service you deserve, plus all the little things you expect from Fairfield Inn & Suites to help you get it done when you travel.